According to the Ministry of Health, if an inspector finds any non-compliance with requirements, the inspector must take at least one of the following actions:

• WN: Issue a Written Notification
• VPC: Request a Plan of Correction, to be implemented voluntarily
• CO: Make a Compliance Order
• WAO: Make a Work and Activity Order
• DR: Refer the matter to the ministry’s Director of Performance Improvement and Compliance Branch for further action

An inspector and the Director have the authority under the Act to issue an order to a licensee. Orders include:

1. Compliance order: An inspector or the Director may order a licensee to do anything, or refrain from doing anything, to achieve compliance with a requirement under this Act; or prepare, submit and implement a plan for achieving compliance with a requirement under the Act.
2. Work and activity orders: An inspector or the Director may order a licensee to allow employees of the Ministry, or agents or contractors acting under the authority of the Ministry, to perform any work or activity at the long-term care home that is necessary, in the opinion of the person making the order, to achieve compliance with a requirement under the Act. The Director may also issue the following orders:
   • Amend or Impose Conditions on Licence Order
   • Renovation of Municipal Home Order
   • Return of Funding Order
   • Mandatory Management Order
   • Revocation of Licence Order
   • Interim Manager Order

Next Chapter:

Maintaining compliance

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